The MB-280 Course is specifically designed for professionals preparing to take the Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate exam. This course is exclusively built on realistic, scenario-based practice tests, offering you an authentic simulation of the exam environment so you can thoroughly assess your readiness before taking the actual certification.

The MB-280 certification evaluates your ability to configure, personalize, and extend Dynamics 365 Sales and Customer Insights (Data & Journeys) using Microsoft’s Power Platform and Dataverse. You’ll be tested on critical skills such as data ingestion, segmentation, unification, predictive scoring, model-driven app configuration, Copilot features, and workflow automation. Questions are aligned with the official exam objectives published by Microsoft and updated as of September 24, 2025 Microsoft LearnMicrosoft Dynamics 365 Community.

Each practice test includes detailed explanations for both correct and incorrect options helping you understand the underlying reasoning, avoid common missteps, and solidify your conceptual grasp.

This course is ideal for Dynamics 365 functional consultants, analysts, and technical professionals with prior experience in D365 Sales, Customer Insights, and Dataverse who now seek a robust self-assessment tool to validate their knowledge. By consistently practicing under timed conditions, you’ll sharpen your exam strategy, elevate your performance, and move confidently toward passing the MB-280 exam on your first try.