
Basic Online Safety guide to cyber hygiene, GP services, prescriptions, online banking, budgeting and benefits
Course Description
Online Safety: Cybersecurity, Health & Scam Prevention is your practical, beginner-friendly roadmap to living, working, and banking online with confidence. The risks are real: in 2024, people reported $12.5B in consumer fraud losses (up 25% year-over-year), with text-message scams alone costing $470M. The FBI logged 859,532 internet-crime complaints and $16.6B in reported losses, while the human element—phishing, social engineering, missteps—was present in ~68% of breaches. Global damage from cybercrime is projected to reach $10.5T annually by 2025.
This course turns those headlines into action. You’ll start by locking down devices and accounts with strong passwords and passphrases, two-factor authentication (2FA), screen locks, updates, and safe use of shared devices. We demystify phishing, smishing, and social engineering so you can practice real-world scam prevention—spotting red flags, responding decisively, and reporting incidents. You’ll master safer browsing habits—recognising trustworthy sites, handling cookie and permission prompts—and you’ll take control of data privacy on social platforms. Finally, you’ll build reliable backups and learn secure wipe techniques to prevent data loss or unauthorised access.
Next, manage your health online—confidently and securely. Using universal, vendor-neutral steps, you’ll register for patient/clinic portals, book appointments, request prescription refills, and access online health records. You’ll learn how to evaluate health information sources and find nearby services, all while protecting personal data. Every workflow is broken into clear actions with checklists and quick wins so you can complete essential tasks independently.
Then you’ll level up your money skills. Set up online banking and mobile banking safely, make payments and transfers, and reduce exposure to banking fraud using verification habits that actually work. We simplify bank accounts, help you create a workable budget, and point you to trusted money-guidance resources. If you’re applying for government benefits online, you’ll learn how to prepare documents, submit applications, track status, and keep sensitive information secure from end to end.
By the end, you will be able to:
— Implement everyday Online Safety and cybersecurity habits with 2FA, updates, and safe device sharing.
— Identify and handle online scams (phishing, smishing, social engineering) and recover safely.
— Protect personal data with backups, secure erase, and smarter privacy settings.
— Navigate the web confidently—trust signals, permissions, and friction-free safe browsing.
— Use health portals for bookings, refills, records access, and credible health information checks.
— Use online/mobile banking, make secure payments, and apply budgeting skills to daily life.
— Complete benefits applications securely on government/agency portals.
If you’re a digital beginner, parent/career, student, jobseeker, care/support worker, ESOL learner, or sole trader, this hands-on program gives you the essential Online Safety, scam prevention, health portal, and online banking skills to thrive. No jargon. No fluff. Just clear steps, bite-size lessons, downloadable checklists—and results you can use immediately.
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