The ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC) certification demonstrates the ability to implement, configure, and manage the Risk and Compliance applications within the ServiceNow platform. It is designed for implementation specialists, consultants, and risk professionals responsible for helping organizations streamline risk management and compliance processes while aligning with industry standards and regulatory requirements.

This course follows the official CIS-RC exam blueprint, focusing on ServiceNow’s capabilities to support governance, risk, and compliance (GRC) frameworks. Candidates will develop expertise in configuring the platform to identify, assess, monitor, and respond to risks while ensuring compliance with corporate policies, frameworks, and regulations.

Key areas of focus include:

• Policy and Compliance Management: creating, publishing, and maintaining compliance policies; managing lifecycles and attestations

• Risk Management: identifying risks, performing assessments, scoring risk levels, and establishing risk response strategies

• Audit Management: planning audits, managing audit tasks, tracking findings, and ensuring remediation

• Controls and Indicators: defining controls, linking them to risks or policies, and using indicators for monitoring effectiveness

• Regulatory Compliance: mapping controls and policies to external regulations and frameworks such as ISO, NIST, GDPR, and SOX

• Dashboards and Reporting: building compliance dashboards, risk heat maps, and automated performance reporting

• Integrations: connecting ServiceNow Risk and Compliance with third-party tools and data sources for improved visibility

Policy and Compliance Management: creating, publishing, and maintaining compliance policies; managing lifecycles and attestations

Risk Management: identifying risks, performing assessments, scoring risk levels, and establishing risk response strategies

Audit Management: planning audits, managing audit tasks, tracking findings, and ensuring remediation

Controls and Indicators: defining controls, linking them to risks or policies, and using indicators for monitoring effectiveness

Regulatory Compliance: mapping controls and policies to external regulations and frameworks such as ISO, NIST, GDPR, and SOX

Dashboards and Reporting: building compliance dashboards, risk heat maps, and automated performance reporting

Integrations: connecting ServiceNow Risk and Compliance with third-party tools and data sources for improved visibility

Learners will work through exam-focused practice questions that simulate real-world GRC scenarios, such as resolving audit findings, remediating compliance gaps, or prioritizing high-impact risks. Each practice item includes detailed rationales, ensuring candidates understand both platform functionality and practical application.

By completing this preparation, you’ll be ready to pass the CIS-RC certification exam and excel in roles such as ServiceNow Risk and Compliance Consultant, GRC Specialist, or Implementation Engineer. This credential ensures you can effectively help organizations strengthen compliance postures, reduce risks, and align operations with regulatory frameworks using ServiceNow.